| title | media type | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|---|
| An Action Guide to Making Quality Happen: An Action Handbook | Paperback | 978-0-527-76291-9 | 1995 | William Englehaupt |
| The Basics of Benchmarking | Hardcover | 978-1-138-43852-1 | 2017 | |
| The Basics of Benchmarking | Paperback | 978-0-527-76301-5 | 1995 | |
| The Basics of Benchmarking, Second Edition | " | 978-1-4665-6930-0 | 2022 | |
| The Basics of Benchmarking, Second Edition | Digital | 978-1-4665-6931-7 | 2017 | |
| The Basics of Process Mapping | Hardcover | 978-1-138-43172-0 | 2019 | |
| The Basics of Process Mapping | Paperback | 978-1-56327-376-6 | 2011 | |
| The Basics of Process Mapping | " | 978-0-527-76316-9 | 1996 | |
CRC Press · Periodicals Service Co · Productivity Press · Routledge