| title | media type | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Service Quality in Hospitality Organizations | Paperback | 978-0-304-32786-7 | 1995 | Richard Teare · Evert Gummesson |
| Service Quality in Hospitality Organizations | Hardcover | 978-0-304-32788-1 | 1995 | Richard Teare · Evert Gummesson |
| Strategic Management in the Hospitality Industry | Paperback | 978-0-13-119662-9 | 2007 | Joseph J. West · Eliza Ching Yick Tse |
| Strategic Management in the Hospitality Industry, Second Edition | " | 978-0-13-171070-2 | 2004 | Joseph J. West · Eliza Ching Yick Tse |
D.O. · D Olsen · M. D. · M. O. · M.OLSEN · Michael D. · Michael Olsen