| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation | 978-1-118-66267-O (1-118-66267-9) | 2013 | Carolyn Blunt |
H.W. · H. Wilson · M. H. · M. Hill · M W · M. Wilson · Martin H. · Martin Hill · Martin Wilson