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McGraw-Hill Education
> Al Switzler, Kerry Patterson, Ron Mcmillan Joseph Grenny
Al Switzler, Kerry Patterson, Ron Mcmillan Joseph Grenny
title
ISBN-13
(ISBN-10)
year of publication
Crucial Conversations: Tools For Talking When Stakes Are High, 2Nd Edition
978-1-259-OO521-3
(1-259-OO521-6)
2003
A. K.
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A. P.
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A. S.
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Al Switzler
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K.P.
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S.K.
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S. P.
Ala S. Abd-El-Aziz