Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers

Practical

by Mario Kossmann

Hardcover

ISBN: 978-0-7546-4725-6

ISBN-10: 0-7546-4725-0

Routledge · 2006

See also:
2016PaperbackDelivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers