by Conrad Lashley
Paperback
ISBN: 978-0-304-33169-7
ISBN-10: 0-304-33169-4
Cengage Learning EMEA · 1997
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by Conrad LashleyPaperback
ISBN: 978-0-304-33169-7 ISBN-10: 0-304-33169-4 Cengage Learning EMEA · 1997 |
| See also: | ||
| 1997 | Hardcover | Empowering Service Excellence: Beyond the Quick Fix (Cassell Services Management) |