ITIL Continual Service Improvement (Best Management Practices)

Management

by Cabinet Office

Paperback

ISBN: 978-0-11-331308-2

ISBN-10: 0-11-331308-X

The Stationery Office · 2011

See also (possibly by other authors):
2013PaperbackITIL continual service improvement: [German translation]
2007PaperbackITIL Continual Service Improvement